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06/06/2011

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Dear Don, I wish I would have read your blog sooner, you could not be more correct about Mr. Rooter. I had a guy come out today to snake the drain in my basement due to back ups. He came in telling me of all the test he was going to run to determine the cause. When all was said and done all I needed was the sewer drain snaked. In the middle of the process he said that he would waive the $47.00 charge for coming out and said that it was going to cost me $223.78. I could not believe how much he was charging me, which was well over other competitors prices. So, had he not waived the fee it would have cost me almost $270.00 to get the drain snaked out, which is totally ridiculous. After questioning the price he then says its the better deal because they offer a 30 warranty that out companies do not. No longer wanting to hear his excuses about the cost I paid him and sent him on his way. I will never use their services again. To quote Don "Do not use Mr. Rooter."

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