The Professional Insurance Agents National Association named Don Owens, President of Empower Insurance, as the 2012 National Company Representative of the Year. Owens accepted the award at the PIA annual awards ceremony in Baltimore, Maryland Friday afternoon. In May of 2012, Owens received the regional award for Company Representative of the Year from the Texas PIA
Association. In addition, Empower MGA has won the national MGA of the year in
2008 and 2009.
"It is an honor for me and our company to receive this on a national level," said Owens. "We are an environment where excellence is expected, and to be recognized on the national level is a tribute to our staff and our efforts as we all support each other and are focused on the same goals."
In his speech to Friday he stated, "Insurance is a holy calling, as I advise many of my friends that are clergy. We counsel people, teach people, and help people in their darkest moments. They give us a little bit of money, and when the worst happens, we give them a lot! Our industry and what we do is to be admired."
Owens began a series of what he named "Market Chats" in 2011. He met with independent agents in large groups at Starbucks locations to talk about: market changes and trends, Empower
Insurance updates, marketing and advertising, and he spent time listening to agents express their needs and concerns. He is soon to begin his next series of Market Chats.
In addition, he continued his annual, "Miles and Miles of Texas Tour". He calls this his ongoing adventure to attempt to meet and spend time with all 2,000 agents that represent Empower.
"It is unique to find a company president that is as available as Don," said Independent agent Jesse
May. "He takes my calls on everything from questions about underwriting, advertising, the industry and much more"
Owens began his insurance career in 1998 with the Al Boenker Insurance Agency, an agency in the top 1% of personal lines agents in the United States. He spent ten years in marketing prior to joining the agency in the radio industry working for CBS Radio and Rodriguez Communications.
"I was fortunate to learn something few young people discover...insurance is exciting and a great way to earn a living. I have found few industries as dynamic," said Owens.
In 2004, Owens was a part of the original team that launched Empower Insurance under the guidance and ownership of Al Boenker. Empower is now one of the largest personal line MGAs in Texas.
PIA board member Tony Harper said of Owens, "He is one of the most active and available people I know. I once called him about an underwriting issue and heard a lot of noise in the background. He took my call while tucked in rocks at 13,500 feet in Colorado with 70 mph winds and a -40 wind chill. No matter what Don is doing, he is always available to me and my fellow independent agents."
Owens speaks at numerous events each year about the insurance industry and speaks on a variety of topics at Texas universities. He uses social media to interact with agents and has over 20,000 followers on Twitter. You can follow him on twitter @donowens.
When not at the office Owens says he likes to be doing outdoor activities with family and friends.